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SHIPPING & RETURNS

SHIPPING POLICY

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

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Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

There is free delivery for orders within Canada.

Estimated delivery time is 3 to 7 business days

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International Shipping

We offer international shipping World wide

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery timelines is (8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Comfyvanahair is not responsible for these charges if they are applied and are your responsibility as the customer.

RETURNS & EXCHANGE POLICY

Refunds, returns, and exchanges

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We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the tax and shipping costs for the return in gift card that can be used on any product from our site.

Please note:

  • There shall be no alteration made to the product.

  • Do not cut the lace,

  • There shouldn't be any makeup stain on  the wig.

  • Do not  brushed, combed, colored, worn or altered in any way. 

In the event that your order arrives damaged in any way, please email us as soon as possible at comfyvanahair@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. 

 

If you have any further questions, please don't hesitate to contact us at comfyvanahair@gmail.com.

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